Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“Excellent service and professionalism. The reception team were friendly and knowledgable, and the dentist and her assistant were fantastic! Dentist explained thoroughly what would be...”
“I had a really bad experience at another dental surgery whilst being an NHS patient and came to temple street as a private patient during...”
“The practice has always been good, and high standards of care towards patients is the norm. My teenage clients from a resettlement program I used...”
“A really excellent dental practice, from my experience. Really thoughtful and helpful staff, always put you at ease. Completely impossible to get through by phone...”
“I was suffering with a severe toothache over the weekend. I emailed Sunday evening requesting an emergency appointment. I received an email at 08.30 on...”
“Brilliant service. The dentist and nurses were very pleasant and helpful. They booked an emergency appointment immediately and treated me on the same day.”
“Tuesday 25th April I arrived at the dental surgery and was greeted by a friendly and polite receptionist. After a few minutes the nurse called...”
“So basically I missed the appointment and I got charged an amount wich I'm nor gonna discuss it here I spoke with the manager and...”
“My last visit was great, service and help. I'm very happy with Temple Street Dental Practice.”
“I trust Temple Dental to provide a professional and friendly service. On my last visit the receptionist was very helpful and efficient. The hygienist was...”