If I could have put 10 stars, I would have.The entire professional body in this establishment is irreproachable. Dental assistants, receptionists (met three of them and they were all adorable) and dentist.I was extremely nervous about having my wisdom tooth removed, given that I've had bad experiences in the past. Dr Rimmi Bhogal removed it without any sensation in what seemed to me to be less than two minutes.Thank you all so much!
I’m extremely happy for the care and attention I received from Ms Bahl.I find it very difficult to keep my mouth open for any length of time as I develop pain in my jaws. A device was put in place that kept my mouth open, I had no pain no discomfort.Sidhika is extremely kind and caring and an excellent professional.She has a very gentle touch and she was able to make me feel completely relaxed and reassured.
After multiple personal visits and persistent attempts to see the principal dentist, I managed to get back half of the amount I had paid for the missed appointment and received a reasonable explanation from the principal dentist.Nevertheless, the front desk manager, Shannon, exhibited a lack of courtesy:1, When I asked her to inform me about the complaint procedure, she claimed that the computer wasn't connected to the internet, preventing her from informing me about the complaint process, even though the complaint procedure was posted on the wall right next to the front desk.2, When I insisted on seeing the principal dentist & initiating the complaint process, she tried to call someone to escort/kick me out and asked me to stand outside the clinic and wait.Apart from the unpleasant conversations with Shannon, I am satisfied with the service provided, and I appreciate the help from the principal dentist. I wish your business continued success in the future.Best regards,Xiang
Dr Morteza Neshat is so wonderful with my kids, he connects with them, makes them feel engaged and comfortable and as a consequence their dental hygiene improves because they feel invested in the process. I find him to be genuinely interested in our family and non - judgmental in the way he advises on any dental problems we are experiencing.My 3 year old was very nervous before we arrived but with Morteza‘s calm and engaging approach, he willingly had a full check. My 6 year old was excited to book a return appointment and has even said that he wants to be a dentist when he grows up which feels like a pretty strong endorsement 😁
Have been coming to this dentist for several years now and I am happy with the treatment I have received. The dentist always explains the treatment plan and best options going forward. The dentist always makes me feel at ease and relaxed during treatment.
The whole experience from start to finish was incredible. From taking my phone call Leo the receptionist was the most calming amazingly attentive caring person. As a nervous patient she reassured me all the time and was so kind and considerate. I was then seen by such a wonderfully professional and considerate dentist who kept my nerves at bay until the whole procedure was complete. I have nothing but high praise and urge you to use this practice and be part of a nurturing caring place rather than the scary dentists of old. I was genuinely amazed at their excellent service.
I attended for a routine checkup and clean with Dr Lo. Dr Lo was professional and very thorough in her approach. She was gentle with her procedure, making it painless. At the end, she shared her findings and patiently walked me through what needed to be done. Would highly recommend.
A really excellent dental practice, from my experience. Really thoughtful and helpful staff, always put you at ease. Completely impossible to get through by phone - but I think it’s because they’re so popular.
So basically I missed the appointment and I got charged an amount wich I'm nor gonna discuss it here I spoke with the manager and she told me that they will call the next day of my visit so they can refund a small amount from what I got charged from the missing appointment,that never happened as for the dentist actually the 5 stars goes to him he was really professional and was explaining everything so thank you
The practice has always been good, and high standards of care towards patients is the norm. My teenage clients from a resettlement program I used to work for were always looked after with, great understanding of their circumstances. My treatment was - for me - quite complex, involving removal of a crown and fitting a bridge. All staff, from the hygienists to the dentist and her assistant, were easy to talk to & the work was meticulous and painless. I had to go private but I wouldn't normally. I don't think standards of care would differ, on the NHS.
I had a really bad experience at another dental surgery whilst being an NHS patient and came to temple street as a private patient during a wisdom tooth emergency. The front desk team, the dentist I saw and the hygienist (as well as all other assistants in the room) were so lovely and so calming. They explained everything happening in detail and all options open to me. It was a lovely contrast to my experience elsewhere. I couldn’t recommend more and will now be returning here instead!
I was suffering with a severe toothache over the weekend. I emailed Sunday evening requesting an emergency appointment. I received an email at 08.30 on the Monday morning asking me to call the practice and got an appointment for that day. Excellent service and lovely friendly staff. Highly recommend.
I trust Temple Dental to provide a professional and friendly service. On my last visit the receptionist was very helpful and efficient. The hygienist was welcoming and reassuring, and gave helpful advice.
Excellent service and professionalism. The reception team were friendly and knowledgable, and the dentist and her assistant were fantastic! Dentist explained thoroughly what would be happening step by step, took time to answer any questions I had, and I never felt rushed. They included at the end a schedule which I could choose to follow, showing what further appointments were proposed, including filling work and hygienist visits. I never felt pressured, but happily took their advice.Could not recommend highly enough! 👍😉
I am very happy with Dr Kim Weng Tan and the Temple Street practice. Very professional and came away happy. Dr Tan is also very personable and easy to talk to. Very good dentist and also caring to his patients. Perfect combination. Highly recommended!
Competent dentists and higienists although their assistants seem to be a new one at almost every visit (students?).Excellent ways on dealing with patients. Warm, respectful, no rush. As you don't find anymore nowadays.Opaque billing system at times. Also triple check their treatment budgets are complete to avoid surprises later.
I love Temple street dental. I used to be so scared of dentists due to a few issues with teeth and self consciousness. However at Temple Street they make me feel so welcome that I truly enjoy my appointments. They are also very professional and good at what they do. Most highly recommended!!
Dr Mori Neshat is an excellent dentist. He has helped me improve my oral hygiene tremendously, and it is always a real pleasure to visit him. He explains all his diagnoses and treatments extremely well, going over the X-rays very nicely. I have been visiting him for over a year now and always had a great experience!
Wow, fantastic customer from Shannon and Bernie, they both were very friendly and professional. I had booked for a dental hygienist to carry out a deep clean. My dental hygienist was Sidhika, she was fantastic, very professional. She carried out the deep clean within the time slot (45 minutes). I was also given some very useful tips to add to my toothbrushing routine. Thank you very much to the whole team at Temple Street dental practice.
The Temple Street Dental Practice clinic is very professional, kind, nice, helpful and friendly place to go and take your family. Excellent team work that makes you feel confident and aware of your plans. Definitely recommend it to everybody.
Temple St Dental Practice is always friendly and professional. The quality of dentistry is very high, in my opinion. I highly recommend it. I took off a star because I didn't get a reminder for my last appointment. However, I usually do.
"Very professional practice in every way from online booking and reception to Healthcare professionals. After five years in another area of the country I was very pleased to be able to return to this practice. I have some health concerns which also relate to mouth care and was not confident about going to a new dentist to discuss them. I always feel at ease at Temple Dental and the dentists and hygeinists are thorough and take time to listen and give the best considered professional advice and care. I left feeling very confident about my treatment plan.
Our whole family attend this practice and we all speak very highly of the team. The service is professional and friendly and you can be assured you will be put at ease and treated respectfully. I highly recommend the practice 😀